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Privacy Policy for Al-Riyada Al-Masiyah Services

Introduction

At Al-Riyada Al-Masiyah Services we are committed to protecting your personal information and ensuring its privacy. This Privacy Policy aims to explain how we collect, use, and safeguard your information when you use our website and interact with us via WhatsApp using our CRM system.

Information We Collect

Company Information:

• Full Name: Al-Riyada Al-Masiyah Commercial Services
• Phone Number: +966 533 738 180
• Email: info@dl-dtc.com

Interaction Data:

• Message Content: Messages you send via WhatsApp, including any inquiries or requests.
• Time and Date: The time and date you interact with the website or via WhatsApp.
• Interaction Details: Such as the type of service you inquire about or interact with.

How We Use the Information

We use the information we collect for the following purposes:

• Improving Services: To analyze how you use the website and services to enhance your experience and provide more relevant content.
• Communications: To contact you regarding your inquiries, service updates, adjustments, and special offers. This may include promotional messages or important updates.
• Customer Service: To provide support, answer your questions, and assist with any issues you may encounter.
• Security: To protect the website and services from unauthorized use or illegal activities.

Sharing Information

With Third Parties:

• With Your Consent: If you have given us explicit permission to share your information with a third party, such as business partners.
• To Fulfill Agreements: We may share information with trusted partners to carry out specific services related to the services we provide.
• Legal Compliance: If required by legal authorities or necessary to protect our legal rights or comply with legal obligations.

Protecting Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using Encryption Technologies: To protect data during transmission.
• Implementing Security Policies: At the server and equipment levels where data is stored.
• Internal Training: To ensure our employees understand and apply appropriate security practices.

Your Rights

You have several rights concerning your personal information:

• Access: You can request access to the personal information we hold about you and correct any inaccurate information.
• Deletion: You can request deletion of your personal information when we no longer need it.
• Objection: You may object to the processing of your personal information in certain cases.

Changes to the Privacy Policy

We may update the Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page and will be effective from the date of publication.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@dl-dtc.com
• Phone: +966 533 738 180
• Address: Imam Abdullah Ibn Saud Ibn Abdulaziz Rd, Al Yarmuk, Riyadh 13243

Last Updated: August 3, 2024